Affordable Product Guarantee’s

We Guarantee All Our Work, see what we Cover you for!

It’s because Affordable Home’s products are the leading innovation in design & style that makes us so unique for our customers, our products are expertly built and rigorously tested to ensure that we are able to guarantee each item for longer than any other home improvements company. Affordable Home Improvements has quality products are are assured so that our guarantee really means what we say it means, we not only offer peace of mind, but we allow you to enjoy your purchase for many years to come.

Still not convinced? Then don’t take our word for it, instead, why not ask our supporting bodies which include QANW Insurance Backed Guarantee’s, FENSA Registered Contractor and Pilkington Activ Glass.

Base & Foundations – 5 Years

Should any fault appear in any Base & Foundations laid by Affordable Home Improvements (“the company”) within 5 years from the date of installation, due to defective materials or workmanship, the company will repair or replace the faulty product free of charge as part of this guarantee.

uPVC Frames – 10 Years

Should any fault appear in any product installed by Affordable Home Improvements (“the company”) within 10 years from the date of installation, due to defective materials or workmanship, the company will repair or replace the faulty product free of charge.

This guarantee is subject to condition 3a-3b of the company’s terms and conditions, and the customer’s attention is particularly drawn to the requirement to comply with the company’s cleaning instructions which appear on the reverse of this document. Any repair work carried out or replacement units supplied within the 10 year guarantee period under the terms of this guarantee will also be covered by the companies undertaking, but only for the portion still remaining of the 10 year guarantee period.

Sealed Units – 5 Years

Should any fault appear in any sealed unit supplied by Affordable Home Improvements (the company) within 5 years from the date of installation, due to defective materials or workmanship, the company will repair or replace the Faulty sealed unit free of charge. This guarantee is subject to condition 3 of the company’s terms and conditions, and the customer’s attention is particularly drawn to the requirement to comply with the companies cleaning instructions.

Sealed Units Repair – 5 Years

Any repair work carried out by Affordable Home Improvements or replacement units supplied by the company within the 5 year guarantee period under the terms of this guarantee will also be covered by the company’s undertaking, but only for the portion still remaining of the 5 year guarantee period.

SuperLite / Tiled Roof – 10 Years

All our Superlite Roofs come with a Manufacturers Roof Guarantee. This covers the Life Expectancy of the Tiles so you can be sure that you’ve bought a robust, well designed, precision-made product that’s built to last. There’s even a warranty on tiles of up to 50 years*. *Dependant on Tile Type, some tiles have a different life expectancy.

Roof Lanterns – 5 Years

The following Items are covered:

  • All uPVC trims and claddings free from scratches, blemishes & blistering.
  • All powder coated products free from peeling, powdering and blistering.
  • The structural integrity of the roof remains stable for a period of 10 years.
  • The sealed glass units are guaranteed against failure (inc condensation between the glass units) for a period of 5 years.
  • The injection moulded components free from cracks, blemishes and discolouration (except for caramel products).
  • Scratches and blemishes are deemed acceptable to Glass and Glazing federation directives, as is visual surface distortion on toughened glass and “haze” on Pilkington “K” glass.

Locks, Hinges & Handles – 3 Years

All Affordable Home Improvements products are designed to reduce maintenance but your attention is drawn to the necessity of regular lubrication of moving parts, such as locks, handles & hinges. These should be lubricated with domestic oil or lubricant spray at least once a year, or more frequently as local conditions demand. Any moving parts that are damaged due to negligence will not be covered under this guarantee and the customer may be liable for any costs in replacing such items. Affordable Home have the rights to Charge Materials & Labour in this instance.

Bi-Folding Doors – 5 Years

Bi-Folding Doors are Covered for a period of 5 Years from the date of installation. Should your doors become stiff due to adverse weather conditions, A service call may be required to adjust the Doors to rectify the issue. Should you wish to book a Service Call, please send an email with your Issue and we will get this raised with the service call team to get this rectified as quickly as possible for you.

Plastering, Plumbing & Electrics – 1 Year

Our Plasterer, Plumber & Electrician have agreed to cover the workmanship that they have carried out during the installation for a maximum term of 1 Year from the date of Install as shown above. Any Wear & Tear, Mis-use or tampering with the installed products are not Permitted or Covered under this or Manufacturer’s Guarantee and may result in a Charge.

Cleaning Products

Use non-alkaline detergent and warm water; apply to Aluminium / uPVC finishes using a soft cloth or sponge and nothing harsher than a bristle brush or nylon pad should be used. If in doubt, test the cleaner on an unobtrusive area first. Steel wool, strong acids and alkalis, and abrasive cleaners should never be used, The accumulation of atmospheric grime and pollution makes it necessary to clean the surface regularly to maintain its good appearance. it is recommended that cleaning is carried out once every six months.

It is quite wrong to assume that if cleaning is carried out less frequently than recommended, the surface of the aluminium or PVC-U can be restored with the occasional use of more aggressive cleaners. Such cleaners could damage the finish, the metal or PVC-U, the glazing sealing systems or even the glass and such a practice should be avoided.

Moving Home / Transfer of Ownership

In the event of a disposal of the property covered by this guarantee, the company will, for a nominal administration fee, permit the benefit of the remaining period of this guarantee to be assigned to the new owner of the property & will recognise such new owner as the person entitled to the benefit.

The Company must be advised of the change of ownership within one month from the date of the change.

Guarantee Terms & Conditions

Any Alterations to this guarantee certificate will invalidate the guarantee; this guarantee will be invalid if full payment has not been made prior to any claim; the Guarantee does not provide cover for failure or damage caused by misuse, neglect or lack of maintenance by the user or from causes beyond our control, (for example fire, flooding, civil disturbance, criminal damage or acts of war); this guarantee shall cease if any repairs or changes are made that alters the roof.